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Frequently Asked Questions


How many attendees will be at my conference?
This varies for each conference. Please do ask at our registration desk if you would like us to assist in facilitating meetings with anyone present to ensure you receive maximum benefit from the day.

Are the meals included?
Yes, all refreshments and conference lunches have been carefully selected to offer you the best in banqueting. Check the agenda for timings.

What about accommodation?
The cost of the hotel accommodation is usually included in the registration fee.  Please check the conditions for each event on the relevant registration page (i.e. dates of nights included etc).  

How can I get to the venue?
The hotel details, including website telephone number and address, are listed on the conference website, you will also be told the venue when booking your place. For further information on the venue or travelling to the conference check the “venue” section on the website or contact us if you require further information.

What should I wear?
Speakers and delegates normally wear formal business attire whilst attending the conference.

Special Needs
If you have any special needs, disabilities, and/or dietary requirements please do let us know when you register for the event.

When should I pay for the conference?
Payment must be received prior to the conference.

How should I pay for the conference?
The simplest method of payment is via credit card. If you wish to book off line we require written authorisation along with credit card details by fax or email.

We accept Visa, MasterCard, Maestro and Solo.
Cheques should be drawn on a UK bank account and made payable to: Global Engage Ltd.

If you have any questions concerning payment please feel free to contact our customer services team on +44 (0) 1865 811190.

I have two discounts I would like to use for my conference registration; can I use both of them?
No, we do not combine discounts but we will honour the discount that is better for you.


Can I receive a copy of the presentations?
Yes.  Presentations are also available after the conference on our website. To access this feature you must use a password that we will supply you with when the presentations are available. The distribution of presentation materials is subject to the speakers’ permission. If you are unable to attend the event, it is also possible to purchase a CD-ROM that contains audio and presentations from the conference. For more details emails us at info@globalengage.co.uk.

What happens if I have to cancel? 
Please let us know as soon as possible as we need to co-ordinate with the venue/hotel.  We will endevour to provide a full refund however, at short notice this will depend on the hotel's returns policy.  Full terms and conditions are found on the registration page of each event.

Can I substitute a delegate?
Yes, substitution of a delegate is free of charge - we need full registration details before the conference in order to substitute a delegate. For more information on the details we require feel free to contact our customer services team on +44 (0) 1865 811190.

Will I receive any e-mails from you?
After the conference, from time to time, you may receive notification of events on related topics.

Will my contact details be shared with third parties?
No, Global Engage does not give out your contact details to third parties without your permission.



Please note that speakers and topics were confirmed at the time of publishing, however, circumstances beyond the control of the organisers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, Global Engage reserves the right to alter or modify the advertised speakers and/or topics if necessary. Any speaker of schedule substitutions or alterations will be updated on our web page as soon as possible.


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For further information please contact;

Steve Hambrook

Conference Director

steve@globalengage.co.uk
+44 (0) 1865 811189





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